Russ was prompt, professional, and addressed issues quickly.

I contacted Blue Escapes after discovering some issues with the plumbing and possible leaks in our pool. We had gotten an estimate from another company who basically told us that we had the worst case scenario with our pool and it was …

These guys knew exactly what they were doing! Very professional and experienced. Zeroed in on a difficult pool leak with precision that others were not able to locate. They were NOT interested in selling work that was not necessary, which …

The technician that serviced my equipment was extremely knowledgeable and extremely polite and nice. Would recommend them to anybody.

Great service! Blue Escapes does excellent work!

Dillion was excellent extremely knowledgeable and took the time to explain how things worked.

My pool equipment stopped working and it was going to be freezing temperatures that night. They came out within a couple hours and took care of the problem. They are GREAT!!

This is a very good company, very knowledgeable!

Great job of removing old spa, filling in hole and finishing with brushed concrete. It took less than a day and all debris hauled away. Highly recommend this company!

Great response to problem. Kevin was contact. He is great and very helpful. He helped me figure out my new ilink stuff.

Blue Escapes did some renovations couple years ago. Great job. I think this is a good company to work with

Great customer service. Very responsive.

Everyone has been polite, and helpful. Repairs have been made timely and without any issue.

We were looking to freshen up our 18 year old pool. We'd already replasered, rebuilt the spa spilway and replaced some orf the copeing with ilregular bolders to give it a more nutural look.

With Blue Escapes we completely replced all the …

Russ is very knowledgeable, courteous, friendly, and helpful. He quickly diagnosed the problem and recommended cost effective ways to make the repair.

Overall, they have been very consistent in supporting my pool maintenance needs and provide great service

Had a great experience twice with Blue Escapes on separate issues.

First, my spa heater was not firing and it was diagnosed and repaired by the owner who was filling in for an employee that had time off. It was diagnosed and repaired …

Extremely knowledgeable and efficient in diagnosing water chemistry issues and performing plaster analysis. Would highly recommend. Very professional, prompt, and well recommended in the neighborhood. Excellent communication and feedback.

Replaced my pump and controller. Professional, fast service. I recommend.

Got my mom’s pool back in shape quickly!

Blue Escape Pools always responds quickly to our needs and are very professional. Kevin is extremely knowledgeable and helps us to understand any problems we might have with our pool equipment. We highly recommend Blue Escape Pool for …

Blue Escapes remodeled my pool and I have been extremely happy with the results. Bob knows his stuff. I interviewed 6 companies before I chose Blue Escapes. I also use their pool service and Chanze is without doubt the best tech that I …

Our pool coping and tile needed repairs, so we decided to re-tile the pool and spa. I called around and then decided to use the Good Contractor's List due to a previous good experience with a bathroom remodel. Bob came out and spent a …

Excellent job and great advice

These guys are great. Our pool sparkles. They stay on top of everything. Very professional.

Super easy to work with.

Russ was extremely knowledgeable and very easy to work with. Front office staff have been friendly and professional. I have these folks scheduled for various other pool related items, and I'm looking forward to the experience.

Worked with Dillon and Josh, they cleaned up my pool from some debris associated with repairs. Did so in two days and they went above and beyond on all the work they did. These broski's know what they do, are quick and efficient, explain …

I previously wrote a review expressing dissatisfaction with a recent consulting call. Shortly thereafter, I received a call from Blue Escapes apologizing for the consultant fee and agreeing to wave the charge after the technician informed …

Did a great job finding leak in my spa. Very professional staff with great phone follow up to let me know status of activities.

Our guy Dillon was absolutely a legend! So personal and so professional.

We have tried multiple pool services before and I have to say Blue Escapes Pool&Spa bestest service we have ever received.

We recently purchased a home in Plano with a pool and spa that had very old equipment, some that wasn't working. We received several quotes from different companies to replace all the equipment. While the quotes were comparable in pricing…

Russ and team are awesome

I recently had the pleasure of hiring a pool cleaning service that truly exceeded my expectations. The pool was in horrible condition but Dillon did a professional and exceptional job. From start to finish it was a smooth ride. I would …

I’d just like to say Dillion is fantastic! He’s been cleaning our pool for awhile now, but today he went above and beyond when I had walked out to check in with him and my 11yr old English Bulldog fell into the pool… Dillion immediately …

Excellent !!!! thank you our pool looks beautiful 😍

Thank you

We bought a house with a pool about a year and a half ago, and the pool needed some serious TLC. Blue escapes has done 3 major projects for us since we bought the home: new pump/filter/heater, unclogged a compacted skimmer line, and re-…

I contacted Blue Escapes Pool & Spa, after the original Pool leak detection company determined they were unable to repair the leak they found. Blue Escapes Pool & Spa was immediately responsive to my phone call and turnaround time on the …

Pool ownership can sometimes be a bit overwhelming, especially in harsh weather,

Blues Escapes brings piece of mind knowing they will resolve any issue quickly and correctly.

Our booster pump froze and busted overnight due to the freeze guard not turning it on and they were able to come out the same day to fix the problem. The tech was kind to my fiancé and I as we are new to the pool game. I’ve worked with …

Blue Escapes recently completed a full renovation of our pool and we are extremely happy with the results! Very impressed with the quality of work. Any questions or concerns we had during the process were handled promptly, we were updated …

Chanz is awesome— reliable, quick to notice problems, and super pleasant! Blue Escapes overall is a very responsive company, and it is a pleasure knowing they are in charge of our pool!

Had my pool tile and coping redone with Blue Escapes. Bob did the estimate and knew exactly what to do, how to explain so I could understand and was very straightforward with the pricing. I was able to reuse my existing flagstone and save…

Great experience. They replaced a pump and installed the iAquaLink control system. I love the app and I can now control my pool from an app on my phone. Very cool!

Dylan at Blue Escapes Pool was fantastic. Couldn’t ask for better service. Our pool is incredible shape after one visit and we will certainly recommend our friends and family as a result. The pool service and customer service was worth …

From the initial discussion about the project/services needed, to the project quote, to the installation, unexpected issues, and final clean-up, every interaction with the Blue Escapes Pool & Spa team was better than we hoped or expected! …

We chose Blue Escapes Pool & Spa based off of the reviews, so it’s only fitting that we leave one. From start to finish the service was amazing! Kevin came out and looked over our equipment and a few days after we approved the quote, Russ…

Complete pool remodel and equipment repairs completed. Techs are knowledgeable and friendly. This company will go the extra mile to make everything correct. Fast service and good pricing. I highly recommend blue escape pools.

Job well done. Team works hard and does great work.

Very nice people and easy to do business with. The only thing I wish had happened was that they could have given me some pre installation instructions. There were a few items that were not discussed and we had to delay for a few days. …

Blue Escapes Pool & Spa were very professional and responsive. They provided a detailed estimate and arrived on-time to complete my repair. Thank You and I will call again!!!

Everything was great from taking my appointment to having my problem diagnosed. Thank you for such great service.

My first to showroom was most impressive and informative. Very responsive with quote and service

Leta and Robert were extremely helpful in resolving a sudden pool problem with my pool equipment. They gave me several options to fix things and quickly made it happen. I will definitely be calling them again with our swimming pool needs.

Great experience! Kevin came out to diagnose and estimate the job and Russ came out to make the repairs. Estimate was exactly what I thought it would be and Russ did a fantastic job on the repairs. Both extremely professional and …

I called several companies to replace my failing pool tile. Blue Escapes was the only one that responded. It took a few weeks to get the out for the inspection and quote, then things went forward at a resonable pace. Quality of work …

Blue Escapes provided great service at a fair price. They are a reputable company that I would recommend based on my recent positive experience with their pool repair service.

Prompt. Professional. Knowledgeable. Great Company and Personnel. Will definitely use again.

Have a serious pool leaking issue , Bob came to our rescue within an hour and has educated us on the problem and the fix! I cant recommend them enough! Thank you!

I needed help with my pool and I looked on the Good Contractors list and found this company.

I called and they immediately came out and gave a good estimate on the repairs and an excellent quote on weekly cleaning. They communicated every …

On time service by knowledgeable technician. Friendly and on budget. Thanks

Timely estimate, reasonable price!

Good

Diagnosed problem before trying to sell equipment or before digging.

I’ve contacted many pool companies to resolve and provide guidance to the issues facing my pool. None of them, have come close to the level of standards Bob the owner has set. Great work and responsive!

Fast, professional service. Good customer response. Fair prices.

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Came out and completed job as expected. Was an issue with gas hookup which they took care of. No issues since will definitely use them again.

Analyzed settings and located spa leak that needs correction, scheduling it. Very troublesome issue not figured out by other companies. I had specifically leak tested prior to pool redo so unhappy initial company reported no issues 4 months…

Excellent experience with Kevin. Thank you so much.

Great company

Staff is always friendly and knowledgeable.

First let me say I was not a previous Blue Escapes customer, I rarely write reviews and I'm quite picky that things are done correctly. I first spoke with Bob on a Friday concerning my pool leak. It was obvious he was quite knowledgeable …

We have used Blue Escapes for service repairs over the past decade. Then recently we had to re-plaster and re-tile our pool which is a big investment. Bob’s experience and professionalism is unparalleled in the pool construction and pool …

I needed my spa cleaned and Dillon made it happen. He did a Great job! Would definitely recommend him and use them again!!

I needed my pool cleaned and serviced for Memorial Day weekend, because my usual pool service person decided to take the week off. I filled out a form on there website late Friday night, with little hope of my Hail Mary being completed …

The heater was installed quickly and correctly. Heater is easy to use and appears to be working correctly. The one thing that I wish they would’ve done it shorten the electrical line to the heater.

We were given a timeline of a month or two on completing our pool on December 2021. That included coping, tile and plaster. Tile was pre-paid, coping was selected and contract was signed.

There were some issues with setting and managing …

Excellent service, prompt and knowledgeable

I had such a great experience with Blue Escapes today. They have always been so friendly and responsive, but on a freezing day like today, they went above and beyond. I love their communication and all of their processes they have in …

Great company to work with. I have maintained my own pool for over 20 years. When I needed professional help, I contacted Blue Escapes. They came out the next day and took care of my issues on the first service call. I highly recommend …

. . . Your service scheduling was great. Your technician prompt, proficient and honest. I willcall again

This is such a great company to work with. They have answered all of our questions and are fantastic to work with. We love all of their digital processes so we know when they are coming and what was done!

Just moved here from out of state. Called three pool companies for a pool inspection we needed for our new home we bought. Left messages with 2 but Blue Escapes answered the phone. I set up the appointment, they were on time and very …

They are very professional and take great care of my pool!

Entire system froze in February storm. My old company was not able to repair the damage in five months. Called blue Escape and the system is back running in weeks. I am very pleased.

They came out and did our repairs after the winter storm. Everyone from the office staff to the repair people were professional, timely and friendly.

My filter stopped working on a Saturday, called BEP, got the owner, explained my issue, and on Tues Dearl came out and within minutes, had diagnosed the issue. Pool was as good as new within a half hour. Find everyone I've ever dealt with …

Blue Escapes located a pipe leak under my concrete deck, repaired the leak and resurfaced the entire deck. In addition, they replaced my main drain, pool light, pool filter and re- plastered the pool. The work was first class so I’ve hired …

Repaired freeze damage to pipes. Replaced filter, power washed pool

Professional, punctual and good work! Recommend Blue Escapes to all pool owners or anyone looking to build a pool.

Good people...they are there when you need them.

Best pool service I ever had. You call, they come and its fixed the first time. Usually, I dont even have to be there. I wish every business was run like this.

We had some damage from the storm and also needed someone to complete weekly cleaning and maintenance since our previous pool person retired. Bob, Leta, and Dane were professional and prompt. The cost was presented upfront and we have been …

Second time I have used them, and I appreciate their efficient communication and electronic estimates and billing. Very good outfit!

Appreciate them coming out in awful weather to help us out. I am sure we will be using them to get us through this pool crisis.

Pool froze and they were able to come out and help us set it up for dethawing. Trying to limit damage

Great service, always reliable!

I have been dealing with Dearl for 6-8 years. He is a great technician. I ask lots of questions, he is friendly and he takes the time to answer them all. They will do as much or as little of the work as you want – I only call for the …

The people from Blue Escapes were 110% professional and amazing from the time I called to get a quote and right through the completion of my repair. I could not recommend them more highly! While I do not want to need more repairs, I'm …

Dearl did a great job. He was punctual and able to diagnose the problem with our pool heater.