Testimonials / Reviews

 

From 252 reviews
M. B.
M. B.

Extremely knowledgeable and efficient in diagnosing water chemistry issues and performing plaster analysis. Would highly recommend. Very professional, prompt, and well recommended in the neighborhood. Excellent communication and feedback.

Response from business owner

Thank you so much for your recommendation! We are very proud of our team and privileged to have you as a customer!

via Google
kevin mason
kevin mason

Replaced my pump and controller. Professional, fast service. I recommend.

Response from business owner

Thanks for taking the time to write this review, Kevin! We're glad we could help. We appreciate your business!

via Google
James Shamblin
James Shamblin

Got my mom’s pool back in shape quickly!

Response from business owner

Hi James,

We're glad we could help. Thank you for your 5-star review!

via Google
Steve Wade
Steve Wade

Blue Escape Pools always responds quickly to our needs and are very professional. Kevin is extremely knowledgeable and helps us to understand any problems we might have with our pool equipment. We highly recommend Blue Escape Pool for …

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Response from business owner

Steve, thank you for your positive review of Blue Escapes Pool & Spa. We are glad that Kervin has helped with your pool, and we will appreciate your continued business.

via Google
james wilson
james wilson

Blue Escapes remodeled my pool and I have been extremely happy with the results. Bob knows his stuff. I interviewed 6 companies before I chose Blue Escapes. I also use their pool service and Chanze is without doubt the best tech that I …

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Response from business owner

Thank you for your positive review, Jim! We appreciate your continued business.

via Google
James Caras
James Caras

Our pool coping and tile needed repairs, so we decided to re-tile the pool and spa. I called around and then decided to use the Good Contractor's List due to a previous good experience with a bathroom remodel. Bob came out and spent a …

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Response from business owner

Jim, thank you so much for your kind words. I'm glad we could help 🙂 Let us know how we can help in the future. Yes... Go Navy, and thank you for your service!

via Google
Miles Mancini
Miles Mancini

Great integrity, very knowledgeable, skillful and elite; I’ll say that about sums it up. I’m going to be honest, I work for a financial company myself.. With that being said, I always study about trading . To see what it’s about or not. I …

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Rick Bass
Rick Bass

Excellent job and great advice

Response from business owner

HI Rick,

We are pleased to hear you are happy with our services. We look forward to working with you in the future.

via Google
Becky Pearce
Becky Pearce

These guys are great. Our pool sparkles. They stay on top of everything. Very professional.

Response from business owner

Thanks Becky. We're glad to have you back as a customer. Please let us know if we can help with anything else.

via Google
regina bohannon
regina bohannon

Super easy to work with.

Response from business owner

Hi Regina, thank you for your positive review. We are happy to help in getting your pool ready for the summer! We appreciate your business.

via Google
James Manley
James Manley

Russ was extremely knowledgeable and very easy to work with. Front office staff have been friendly and professional. I have these folks scheduled for various other pool related items, and I'm looking forward to the experience.

Response from business owner

James, thank you so much for your positive review. We appreciate you taking the time. We value your reviews, and hope that we can do an even better job in the future to bring that rating from 4-5 🙂 We appreciate your business and hope that we can help with your pool needs for years to come.

via Google
Thomas Wilke
Thomas Wilke

Worked with Dillon and Josh, they cleaned up my pool from some debris associated with repairs. Did so in two days and they went above and beyond on all the work they did. These broski's know what they do, are quick and efficient, explain …

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Response from business owner

Thank you, Thomas. I'm glad that Dillon and Josh were able to help. We look forward to your continued business and appreciate it very much.

via Google
Jerry Williams
Jerry Williams

I previously wrote a review expressing dissatisfaction with a recent consulting call. Shortly thereafter, I received a call from Blue Escapes apologizing for the consultant fee and agreeing to wave the charge after the technician informed …

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Response from business owner

Hi Jerry,

Thank you for updating your review. We apologize again for that error. The diagnosis charge has been voided, and please let us know if you need anything else. We appreciate your business.

via Google
Mark Plagens
Mark Plagens

Did a great job finding leak in my spa. Very professional staff with great phone follow up to let me know status of activities.

Response from business owner

Thank you for taking the time to post this review. It was a pleasure working with you, and we hope to work with you for years to come.

via Google
Cathy Jackson
Cathy Jackson

We recently purchased a home in Plano with a pool and spa that had very old equipment, some that wasn't working. We received several quotes from different companies to replace all the equipment. While the quotes were comparable in pricing…

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Response from business owner

Cathy,

Thank you so much for taking the time to write this wonderful review of Kevin and Blue Escapes. We are glad to have you as a customer and hope that we will have your continued business!

via Google
elif candangelen
elif candangelen

Our guy Dillon was absolutely a legend! So personal and so professional.

We have tried multiple pool services before and I have to say Blue Escapes Pool&Spa bestest service we have ever received.

Response from business owner

I'm so glad that Dillon could help! We are here when you need us, and we appreciate your business! Enjoy your pool!

via Google
David Lindberg
David Lindberg

Russ and team are awesome

Response from business owner

Thank you for your comments, Davd! We are glad that Russ was able to help with your pool. We are always happy to help, and we appreciate your business!

via Google
Agostino Ruscito
Agostino Ruscito

I recently had the pleasure of hiring a pool cleaning service that truly exceeded my expectations. The pool was in horrible condition but Dillon did a professional and exceptional job. From start to finish it was a smooth ride. I would …

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Response from business owner

Thank you for your wonderful review, Agostino! We're delighted to hear that Blue Escapes exceeded your expectations with their pool cleaning service. Dillon sounds like a true professional, and we appreciate you recommending them. We hope to have the opportunity to serve you again in the future!

via Google
Jessica Mount
Jessica Mount

I’d just like to say Dillion is fantastic! He’s been cleaning our pool for awhile now, but today he went above and beyond when I had walked out to check in with him and my 11yr old English Bulldog fell into the pool… Dillion immediately …

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Response from business owner

Jessica, I am so glad that Dillon was able to help. He is a valuable member of our team. We appreciate your continued business.

via Google
Yamileth Treminio Herrera
Yamileth Treminio Herrera

Excellent !!!! thank you our pool looks beautiful 😍

Thank you

Response from business owner

Thank you for your five-star review! We're glad we could help 🙂

via Google
Daniel Sienkiewicz
Daniel Sienkiewicz

We bought a house with a pool about a year and a half ago, and the pool needed some serious TLC. Blue escapes has done 3 major projects for us since we bought the home: new pump/filter/heater, unclogged a compacted skimmer line, and re-…

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Response from business owner

Hi Daniel,

Thank you for leaving us a positive review. It has been a real pleasure working with your and your wife. We look forward to continuing to work with you and helping with any future projects.

via Google
Enid Soto
Enid Soto

I contacted Blue Escapes Pool & Spa, after the original Pool leak detection company determined they were unable to repair the leak they found. Blue Escapes Pool & Spa was immediately responsive to my phone call and turnaround time on the …

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Response from business owner

Hi Enid,

Thank you for taking the time to leave us a positive review. Was a pleasure working with you and look forward to doing business with you in the future.

via Google
Richard Peugh
Richard Peugh

Pool ownership can sometimes be a bit overwhelming, especially in harsh weather,

Blues Escapes brings piece of mind knowing they will resolve any issue quickly and correctly.

Response from business owner

Hi Richard, Thank you for your 5-star review. We really appreciate it, and we appreciate your business. We are always glad to help!

via Google
Grant Melton
Grant Melton

Our booster pump froze and busted overnight due to the freeze guard not turning it on and they were able to come out the same day to fix the problem. The tech was kind to my fiancé and I as we are new to the pool game. I’ve worked with …

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Response from business owner

Hi Grant,

Thank you for taking the time to leave us a positive review. We are happy to hear you had a great experience with our technician and that we were able to get you back up and running. We look forward to working with you in the future.

via Google
mike wagliardo
mike wagliardo

Blue Escapes recently completed a full renovation of our pool and we are extremely happy with the results! Very impressed with the quality of work. Any questions or concerns we had during the process were handled promptly, we were updated …

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Response from business owner

Hi Mike,

Thank you for your positive review. It was a pleasure working with you and your wife on your renovation. We look forward to working with you again in the future.

via Google
Virginia Michalicek
Virginia Michalicek

Chanz is awesome— reliable, quick to notice problems, and super pleasant! Blue Escapes overall is a very responsive company, and it is a pleasure knowing they are in charge of our pool!

Response from business owner

Hi Virginia, Thank you so much for your kind words. We are really glad that we have Chanze on our staff. He has been an A+ employee. We are also grateful to have you as a customer.

via Google
Brad Buysee
Brad Buysee

Had my pool tile and coping redone with Blue Escapes. Bob did the estimate and knew exactly what to do, how to explain so I could understand and was very straightforward with the pricing. I was able to reuse my existing flagstone and save…

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Response from business owner

Hi Brad,

Brad, Thank you for the review. It was a pleasure working with you on your project. We look forward to doing business with you in the future.

via Google
Mike Zahnow
Mike Zahnow

Great experience. They replaced a pump and installed the iAquaLink control system. I love the app and I can now control my pool from an app on my phone. Very cool!

Response from business owner

Thank you for your positive feedback, Mike! We're glad you had a great experience and are enjoying the iAquaLink control system and pump. Being able to control your pool from your phone is indeed very cool! If you need any further assistance, please don't hesitate to reach out.

via Google
Daniel Weedon
Daniel Weedon

Dylan at Blue Escapes Pool was fantastic. Couldn’t ask for better service. Our pool is incredible shape after one visit and we will certainly recommend our friends and family as a result. The pool service and customer service was worth …

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Response from business owner

Hi Daniel,

Thank you for taking the time to leave such a positive review for us. We are thrilled to hear you're happy with your one time clean. We greatly appreciate the referrals. We look forward to working with you in the future.

via Google
G C Brooks
G C Brooks

From the initial discussion about the project/services needed, to the project quote, to the installation, unexpected issues, and final clean-up, every interaction with the Blue Escapes Pool & Spa team was better than we hoped or expected! …

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Response from business owner

Caroline, thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear that your experience with Blue Escapes Pool & Spa exceeded your expectations. Our team takes pride in being creative, professional, and thorough in providing our services. We are delighted that you feel you received a good value and that we understood your needs. We appreciate your trust in us and look forward to being your go-to pool services company.

via Google
Jody Porter
Jody Porter

We chose Blue Escapes Pool & Spa based off of the reviews, so it’s only fitting that we leave one. From start to finish the service was amazing! Kevin came out and looked over our equipment and a few days after we approved the quote, Russ…

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Response from business owner

Thank you so much for taking the time to leave us an amazing review, Jody! We are thrilled to hear that you had an amazing experience with Blue Escapes Pool & Spa. It's great to know that Kevin and Russ provided you with efficient and exceptional service, fixing what needed to be fixed and restoring your pool to its former glory. We truly appreciate your recommendation and look forward to serving you and your friends again in the future. Thank you for choosing Blue Escapes Pool & Spa!

via Google
Chris Harris
Chris Harris

Complete pool remodel and equipment repairs completed. Techs are knowledgeable and friendly. This company will go the extra mile to make everything correct. Fast service and good pricing. I highly recommend blue escape pools.

Response from business owner

Thank you, Chris. It was our pleasure to do business with you. We are always glad to help. Please let us know if you need anything else for your pool or deck area.

via Google
Michael Kopp
Michael Kopp

Job well done. Team works hard and does great work.

Response from business owner

Hi Michael,

Thank you for leaving a positive review. We're glad to hear you're happy with your project. We look forward to doing business with you in the future.

via Google
jvfndal
jvfndal

Very nice people and easy to do business with. The only thing I wish had happened was that they could have given me some pre installation instructions. There were a few items that were not discussed and we had to delay for a few days. …

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Response from business owner

Hi James,

We are happy to hear you love your saltwater pool. Thank you for your review and the feedback. We look forward to doing business with you in the future.

via Google
David Pauletti
David Pauletti

Blue Escapes Pool & Spa were very professional and responsive. They provided a detailed estimate and arrived on-time to complete my repair. Thank You and I will call again!!!

Response from business owner

Hi David,

Thank you for taking the time to leave us a positive review. We're happy to hear you are satisfied with your repair. We look forward to doing business with you in the future.

via Google
Doug Dallafior
Doug Dallafior

Everything was great from taking my appointment to having my problem diagnosed. Thank you for such great service.

Response from business owner

Hi Doug,

Thank you for taking the time to leave us a positive review. We're happy to hear you are satisfied with your repair. We look forward to doing business with you in the future.

via Google
Jan Rapp
Jan Rapp

My first to showroom was most impressive and informative. Very responsive with quote and service

Response from business owner

Thank you for your positive feedback, Jan! We're thrilled to hear that your first showroom experience was impressive and informative. We strive to be responsive in providing quotes and services. We appreciate your support and hope to serve you again in the future.

via Google
Curtis Crandall
Curtis Crandall

Leta and Robert were extremely helpful in resolving a sudden pool problem with my pool equipment. They gave me several options to fix things and quickly made it happen. I will definitely be calling them again with our swimming pool needs.

Response from business owner

Thank you for your positive review, Dr. Crandall. We were happy to help.

via Google
Larry Ewing
Larry Ewing

Great experience! Kevin came out to diagnose and estimate the job and Russ came out to make the repairs. Estimate was exactly what I thought it would be and Russ did a fantastic job on the repairs. Both extremely professional and …

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Response from business owner

Thank you for taking the time to share your positive experience with us, Larry! We are thrilled to hear that Kevin and Russ provided excellent service and that you found them to be professional and friendly. We appreciate your trust in Blue Escape and look forward to assisting you with any future pool repairs.

via Google
Ross Holzle
Ross Holzle

I called several companies to replace my failing pool tile. Blue Escapes was the only one that responded. It took a few weeks to get the out for the inspection and quote, then things went forward at a resonable pace. Quality of work …

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Response from business owner

Thank you for taking the time to leave a positive review, Ross! We're glad that we were able to respond to your request for a pool tile replacement. We're thrilled that you're satisfied with the quality of our work and that the manager personally inspected the result. It's also great to know that our regular pool service guy took care of the necessary pool maintenance once it was refilled.

Your recommendation means a lot to us, and we appreciate your understanding of our pricing. Thank you once again for choosing Blue Escapes Pool & Spa!

via Google
Bill Ziske
Bill Ziske

Blue Escapes provided great service at a fair price. They are a reputable company that I would recommend based on my recent positive experience with their pool repair service.

Response from business owner

Thanks, Bill! We were happy to help. We appreciate your positive review.

via Google
Al Wininger
Al Wininger

Prompt. Professional. Knowledgeable. Great Company and Personnel. Will definitely use again.

Response from business owner

Thanks, Al. Glad we could help. Please let us know if you need anything else.

via Google
John L Turner LLC
John L Turner LLC

Have a serious pool leaking issue , Bob came to our rescue within an hour and has educated us on the problem and the fix! I cant recommend them enough! Thank you!

Response from business owner

Thank you, John ! I’m glad that Bob was able to help. Let us know if you need anything else .

via Google
Steve Shaver
Steve Shaver

I needed help with my pool and I looked on the Good Contractors list and found this company.

I called and they immediately came out and gave a good estimate on the repairs and an excellent quote on weekly cleaning. They communicated every …

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via Google
Kerry Porter
Kerry Porter

On time service by knowledgeable technician. Friendly and on budget. Thanks

Response from business owner

Thank you for your positive review. Please let us know if we can help with anything else.

via Google
David W
David W

Timely estimate, reasonable price!

Response from business owner

Thank you for taking the time to leave us such a positive review, David. We are glad to hear that you found our estimate to be timely and our

price to be reasonable. Please let us know if we can be of any further assistance to you in the future. Thank you again!

via Google
Richard Rieves
Richard Rieves

Diagnosed problem before trying to sell equipment or before digging.

Response from business owner

Hi Richard, thank you for your positive review. Glad we could help.

via Google
Anush N.
Anush N.

I’ve contacted many pool companies to resolve and provide guidance to the issues facing my pool. None of them, have come close to the level of standards Bob the owner has set. Great work and responsive!

Response from business owner

Anush, we are happy to help and glad to have you as our customer.

via Google
Joe Russell
Joe Russell

Fast, professional service. Good customer response. Fair prices.

Response from business owner

Thank you so much for the kind words and great feedback, Joe! We're thrilled to hear that you had a positive experience with our services and that our team was able to provide you with fast and professional service. We also appreciate your comment on our fair prices; we're committed to offering our services at competitive rates without sacrificing quality. Thanks again for choosing us, and we look forward to serving you in the future.

via Google
Yahaya Small
Yahaya Small

Astounding trading strategy, unique withdrawal, I have been operating on this platform together with the most {recommended} FX and Binary Options trading strategy on the internet from "Mrs. Emily Alison" and her team. So far i have no …

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Leerroyy Lavish II
Leerroyy Lavish II

FOREX TRADE EXPERIENCE!!!

Investment is good, but investing into the right source is super great. Am happy to recommend an Expert Forex Trader who has helped me handle my trade. I made $5,300 in 7 days of my trade with her company. If you…

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via Facebook
Rowan C
Rowan C

Came out and completed job as expected. Was an issue with gas hookup which they took care of. No issues since will definitely use them again.

Response from business owner

Thank you, Rowan! We appreciate your business and look forward to servicing your pool again.

via Google
Shami Dugal
Shami Dugal

Analyzed settings and located spa leak that needs correction, scheduling it. Very troublesome issue not figured out by other companies. I had specifically leak tested prior to pool redo so unhappy initial company reported no issues 4 months…

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Response from business owner

Hi Shami, I'm glad we could help. Thank you for your business.

via Google
Brandon Cornelius
Brandon Cornelius

Excellent experience with Kevin. Thank you so much.

Response from business owner

Thank you, Brandon. I'm glad that Kevin was able to help.

via Google
Gerry Letourneau
Gerry Letourneau

Staff is always friendly and knowledgeable.

Response from business owner

Thank you so much for your positive review and thank you for your business.

via Google
Lisa Vander Ark
Lisa Vander Ark

First let me say I was not a previous Blue Escapes customer, I rarely write reviews and I'm quite picky that things are done correctly. I first spoke with Bob on a Friday concerning my pool leak. It was obvious he was quite knowledgeable …

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Response from business owner

Thank you, Lisa. We are so glad that we could help.

via Google
vickie parker
vickie parker

Good

via Google
Arjen 10
Arjen 10

We have used Blue Escapes for service repairs over the past decade. Then recently we had to re-plaster and re-tile our pool which is a big investment. Bob’s experience and professionalism is unparalleled in the pool construction and pool …

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Response from business owner

Thank you so much for your positive review. We're glad we could help, and we appreciate your business.

via Google
Diane Gutierrez
Diane Gutierrez

I needed my spa cleaned and Dillon made it happen. He did a Great job! Would definitely recommend him and use them again!!

Response from business owner

Thank you, Diane. Call us again.

via Google
Brian Morley
Brian Morley

I needed my pool cleaned and serviced for Memorial Day weekend, because my usual pool service person decided to take the week off. I filled out a form on there website late Friday night, with little hope of my Hail Mary being completed …

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Response from business owner

Glad we could help, Bryan! I hope you are having a great weekend!

via Google
Bryan Humphries
Bryan Humphries

The heater was installed quickly and correctly. Heater is easy to use and appears to be working correctly. The one thing that I wish they would’ve done it shorten the electrical line to the heater.

via Google
Ernest Scott
Ernest Scott

Excellent service, prompt and knowledgeable

Response from business owner

Thank you for taking the time to write your review. We really appreciate your business.

via Google
MG Welch
MG Welch

We were given a timeline of a month or two on completing our pool on December 2021. That included coping, tile and plaster. Tile was pre-paid, coping was selected and contract was signed.

There were some issues with setting and managing …

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Response from business owner

Thank you, Maria! We appreciate your understanding and we appreciate your business.

via Google
Jamie Riell
Jamie Riell

I had such a great experience with Blue Escapes today. They have always been so friendly and responsive, but on a freezing day like today, they went above and beyond. I love their communication and all of their processes they have in …

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Response from business owner

Jamie, Thank you so much for your positive review and kind words. We are happy to help.

via Google
Allen, R
Allen, R

. . . Your service scheduling was great. Your technician prompt, proficient and honest. I willcall again

Carol Riell
Carol Riell

This is such a great company to work with. They have answered all of our questions and are fantastic to work with. We love all of their digital processes so we know when they are coming and what was done!

via Facebook
Ed Patton
Ed Patton

Just moved here from out of state. Called three pool companies for a pool inspection we needed for our new home we bought. Left messages with 2 but Blue Escapes answered the phone. I set up the appointment, they were on time and very …

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Response from business owner

Thank you for your positive review, Ed. We are glad that we could help. Call us again if you need anything else for your pool.

via Google
Jason Spector
Jason Spector

They are very professional and take great care of my pool!

via Facebook
anton richert
anton richert

Entire system froze in February storm. My old company was not able to repair the damage in five months. Called blue Escape and the system is back running in weeks. I am very pleased.

Response from business owner

Thank you for the positive review. We're glad that your pool is working now. Enjoy the rest of your summer!

via Google
Barbara Whitaker
Barbara Whitaker

They came out and did our repairs after the winter storm. Everyone from the office staff to the repair people were professional, timely and friendly.

Response from business owner

Thank you so much for your kind words. Positive reviews and feedback are very important to us. We appreciate you taking the time. Have a great week!

via Google
Mark Campos
Mark Campos

Blue Escapes located a pipe leak under my concrete deck, repaired the leak and resurfaced the entire deck. In addition, they replaced my main drain, pool light, pool filter and re- plastered the pool. The work was first class so I’ve hired …

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via Facebook
Sengagirl 1
Sengagirl 1

Great company

Response from business owner

Thank you for your positive review and thank you for your business.

via Google
Wayne Applebaum
Wayne Applebaum

Repaired freeze damage to pipes. Replaced filter, power washed pool

Response from business owner

Hi Wayne, Thank you for your positive review. We appreciate it and we appreciate your business.

via Google
Jen Eisenbarth
Jen Eisenbarth

Professional, punctual and good work! Recommend Blue Escapes to all pool owners or anyone looking to build a pool.

Response from business owner

Jen, thank you for your positive review. We really appreciate it.

via Google
Rebecca Lipari
Rebecca Lipari

We had some damage from the storm and also needed someone to complete weekly cleaning and maintenance since our previous pool person retired. Bob, Leta, and Dane were professional and prompt. The cost was presented upfront and we have been …

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Response from business owner

Thank you, Rebecca! We are happy to have you as a customer.

via Google
Chris Day
Chris Day

Second time I have used them, and I appreciate their efficient communication and electronic estimates and billing. Very good outfit!

Response from business owner

Thank you for your business and for your positive review. We really appreciate it.

via Google
Linda Nobel
Linda Nobel

Appreciate them coming out in awful weather to help us out. I am sure we will be using them to get us through this pool crisis.

via Facebook
Lynne Bridgeman
Lynne Bridgeman

Pool froze and they were able to come out and help us set it up for dethawing. Trying to limit damage

Response from business owner

Happy Nerw Year – Thank you for the positive review. We work hard to make sure our clients are well taken care of. We really appreciate your review.

via Google
Lucas Longan
Lucas Longan

Great service, always reliable!

Response from business owner

Thank you for your positive review. We appreciate your business.

via Google
Steve Pierce
Steve Pierce

I have been dealing with Dearl for 6-8 years. He is a great technician. I ask lots of questions, he is friendly and he takes the time to answer them all. They will do as much or as little of the work as you want – I only call for the …

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Response from business owner

Thank you for your kind words. I will pass this on to Dearl. We appreciate your business.

via Google
Mike Harper
Mike Harper

The people from Blue Escapes were 110% professional and amazing from the time I called to get a quote and right through the completion of my repair. I could not recommend them more highly! While I do not want to need more repairs, I'm …

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Response from business owner

Thank you for your positive review. We appreciate it and we appreciate your continued business.

via Facebook
James Belch
James Belch

Dearl did a great job. He was punctual and able to diagnose the problem with our pool heater.

Response from business owner

Thank you for your positive review. We are glad that Dearl was able to help you with your pool.

via Google
Rachael Clay
Rachael Clay

Honest. Kind. Efficient.

via Facebook
A. H.
A. H.

Used Blue Escapes for a filter clean and one time pool cleaning; they're easy to communicate with via email and were able to get to me the next day (which was great because my water had turned green). The tech was nice and took his time …

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Response from business owner

Thank you so much. We love having you as a returning customer.

via Google
Terri DiLorenzo DeSaracho
Terri DiLorenzo DeSaracho

Blue Escape Pools & Spa have restored my faith in pool maintenance companies. We initially used them to clean and fix issues caused by our former pool service and Bob and Leta were great to work with. We hired them for weekly pool …

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via Facebook
Dev Johnson
Dev Johnson

prompt and professional service. Curtis is always very friendly.

Everyone is very considerate of my requests, and knowledgeable about anything that needs attention.

via Facebook
Steve Hoffman
Steve Hoffman

Very responsive and always on time

via Facebook
Jacob Huval
Jacob Huval

Dearl and Blue Escapes did a great job on repairing our pool motor. They even came out to make a few adjustments the following day. Knowledgeable and thorough. Would totally work with them again

Response from business owner

Jacob, we were glad to help. Thank you for your kind words.

via Google
Paul Harrison
Paul Harrison

Dearl was our technician. He identified a problem with our electrical that others have overlooked. Electricians called out, fixed it, and have the right equipment running and pool is looking FABULOUS ! Loved the systems that they used, …

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Response from business owner

Thank you Mr. Harrison! We appreciate your kind words and the opportunity to work on your pool.

via Google
Mark Ellis
Mark Ellis

Our pool pump locked up on a Saturday with high is the upper 90's. I put in a call first thing Monday with a pool company that did a remodel on my pool thinking that I would get a quick response. Heard nothing back from them most of Monday…

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Response from business owner

Thank you, Mark. We really appreciate that you took the time to write this for us, and we appreciate your business.

via Google
Drake Bennett
Drake Bennett

Re-plastered our pool and replaced the mastic. Good price and a quality job. Thanks Bob!

Response from business owner

Thank you for taking the time to write your positive review. We really appreciate your business.

via Google
Terry “funyfyrman” Sanders
Terry “funyfyrman” Sanders

Darryl got me up and going and gave me some great tips on updating my pool

Response from business owner

Thanks so much for taking the time to write your review. We appreciate your business very much.

via Google
Raymond Scribner
Raymond Scribner

They are very knowledgeable and proffesional. Very pleased

Response from business owner

Thank you for taking the time to write a positive review, and thank you for your business.

via Google
Sweatt, J
Sweatt, J

Hi, Blue Escape. The service was great! Daryl was great!

Mike Harper
Mike Harper

Loved everyone from the office staff, pool tech, repair guys, & owner. Just top notch service at every level!

Response from business owner

Thank you for your positive feedback.

via Google
Jeremy Hudson
Jeremy Hudson

I could not be happier with our choice to go with blue escapes for our pool renovation. Bob and Leta were extremely responsive throughout, they provided a variety of quotes, and had so much variety in their offerings. The work was extremely…

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Rusty Hale
Rusty Hale

Great company to work with. I have maintained my own pool for over 20 years. When I needed professional help, I contacted Blue Escapes. They came out the next day and took care of my issues on the first service call. I highly recommend …

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Response from business owner

Thank you so much for the positive review, Rusty. We are glad that we could help.

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Devery Johnson
Devery Johnson

My filter stopped working on a Saturday, called BEP, got the owner, explained my issue, and on Tues Dearl came out and within minutes, had diagnosed the issue. Pool was as good as new within a half hour. Find everyone I've ever dealt with …

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Response from business owner

Happy New Year – Thank you for the positive review. We work hard to make sure our clients are well taken care of. We really appreciate your review.

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Ralph Jones
Ralph Jones

Best pool company, I had water leaks the other guys just couldn't fix. Called Blue Escapes and I was lucky to get Dearl who is very well versed in pool equipment and answered all my questions, he treated me like he's know me all his life. I…

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Response from business owner

Thanks for taking the time to write your review. We appreciate it very much.

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Karen Tunnell
Karen Tunnell

After the pool renovations by them I feel like I have a trusted friend I can count on. I wanted a water feature and shorter steps to update my old pool and they made it happen...

Response from business owner

Thanks for the positive review. We appreciate your business.

via Google

 


Hey Bob, your team is great, and you are the most professional company we’ve ever worked with. The pool is looking so much better. Thank you and the team for taking such good care of our pool when it had not been properly serviced. We really appreciate your hard work.

Thanks again to everyone.

The Bergins

Richardson


We love our pool redo.

Thanks for all your work and guidance.
Patty & David


As a loyal customer for four years, we have been pleased with Blue Escapes, as they have attentively serviced our pool needs quickly and attentively. Friendly staff is willing to detail procedures and any questions my wife or I have regarding our pool and equipment. Their online technology with reporting the services they have completed is an example of their efficiency and quality they seem to continually strive to maintain with clients. Very satisfied.

 

Nick Davis


“We are the manufacturer of the Chlorine Genie units. Thease units are sold to Stocking Distributors throughout the country. Blue Escapes Pool and Spa have bought and installed a number of our units. Their staff and installation people are knowledgeable and the reports we are getting back from pool owners has been positive about the Genie and Blue Escapes Pool and Spa.”

 

Dan Tucker


Extremely happy with the work. Pool equipment was setup in a very organized and impressive layout. Design choices came out even better than expected. Thanks B & L!!”

 

Mike McDonald


Excellent company to work with and Bob (the owner) is very knowledgeable and helpful. Thumbs up!”

 

Angelo Rodriguez Jr


“Blue Escapes did a great job removing our pool and decking quickly and efficiently. I highly recommend them for their professional, can-do attitude and competent execution.

 

Peter Groves


We had some substantial pool renovation done, including deck and waterfall. Bob was very helpful and provided a reasonable quote. Work was finished on time and with professional workmen. Would use him again for any pool work.

 

Barbara Bagley


These guys are great. I use them for weekly cleaning, chemicals and bi-annual DE filter cleans and they keep my old creaky pool in the best condition possible. While I pay more than I used to, it’s worth the money to have it done right. I even get to visit with the pool man every so often and bring him up to speed on some of the idiosyncrasies of my pool, and he has been understanding and accommodating. I hope he is around a long time as he is the best!

 

“I can’t speak to repairs as I tend to do most of that work myself.”

 

Richardson, TX


Good people…they are there when you need them.

 

John T Atkinson


Fair prancing and excellent work.

 

Hector Guzman


GREAT COMPANY! They where able to tell me others ways of doing my repairs. Which helped me save money from what other pool companies wanted to charge me. I am very pleased with them and I am going to call them on all future problems I have with my pool.

 

Gary L. in Wylie, TX


“Anytime I have ever tried to contact them, they get back to me quickly with answers.”

 

Kinbur B.


I am very pleased I have used them for years. The technician is John; he spends a lot of time and does an outstanding job.

 

Bill G.


Words can’t describe how happy we are with the updates to our pool. Bob and Leta were a joy to work with. I will not hesitate to recommend Blue Escapes to anyone for any type of pool work.”

 

Glenn Ward


Was really happy with my interactions with Bob and other folks. I especially enjoyed discussing options with Bob, who I think was very committed to making sure things were done right and the pool and equipment was in best possible condition.”

 

Brian Metteer


“These guys are great! They know their stuff and are great at responding quickly. They are also completely transparent with the cost. No hidden anything. They’ll walk you through the payment and any technical issues they find. Couldn’t recommend them more.”

 

James Matthew King


They know the pool business. Honest.

 

Mary Encinia