Testimonials / Reviews

 

From 29 reviews
Tyson Harry

From the initial assessment to the follow up on the final work was very professional, informative, and friendly. The initial phone call and setup of appointment was easy, they came out and informed me of the details that needed to happen, …

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Foster, Marina & Greg

We've been with Blue Escapes for 2 years now. They are very reliable and responsive to the occasional special need. One phone call takes care of any question or additional service request. Very economical and the pool never looked better. We will continue to use them.

Rob K

old failed 2 speed pump removed and replaced with new unit. works well

great company to deal with. reasonable repair quote and bill. thanks

Dennis Ware

They do business the way it used to be done and should be done today. Great work, fair, reasonable price, fantastic customer service.

The recipe hasn't changed!

via Google
katie cunningham

Excellent work and great people to work with!

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Sally S

Fast response time. Knowledgeable owner and workers.

Thom C

Practically diagnosed the situation over the phone; then, promptly visited the next day to confirm. Great communication throughout; price for repair ultimately came in lower than expected.

Steve K

I had an issue with my pool on Mother's Day and called Blue Escapes. They answered the call and had it been an emergencry they would of accommodated but it didn't and they called and had me scheduled early Monday morning and my pool was back running again Monday afternoon. Great service!!

Barbara E

Kevin was great. Answered all of our questions and didn't make us feel dumb about our questions. I will only use Blue Escapes for all of our pool needs. No more of the other popular store fronts.

Robin O

My new go-to pool experts. Great work at fair prices. Thanks Blue Escapes!

Terri Palmer

Blue Escapes Pool and Spa is not your normal pool company!

I consider myself an expert on pool companies because I have met close to a dozen pool companies! I had a very bad experience with the VIP Pools who re-plastered my pool a few years…

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Response from business owner

Thanks Terri for taking the time to give us a fantastic review. We work hard to provide the best service possible on your behalf. We look forward to serving you in the future.

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Bill M

Efficient and timely repairs to my pool pump.

Joseph Benenate

Always reliable service

Response from business owner

Thank you for the positive review regarding the filter clean & filter repair.

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Lewis H

I replaced another pool service with Blue Escapes Pool and Service and could not be happier, I have a experienced service man that know what he is doing and cares for the pool like it was his and I appreciate that.

Great company, please keep up the great service.

Kristine kopp

Blue Escapes Pool was great to deal with. They were very fast with quotes & scheduling jobs. I used them for 2 projects & would definitely recommend them!

via Google
Kim Simms

It's been a few years(built pool in 2009) but I had to jump at the opportunity to give them an excellent review.. Our pool came together with precise perfection. Blue escape gave me a time they would have it buit and delivered on time... …

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Response from business owner

Thanks Kim for the positive feedback. We hope you are doing well – Thanks Bob

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Connie Reiman

The did a nice job for a reasonable price.

Response from business owner

Thanks Connie for the positive feedback. Bob

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Sean Sachse

Mr. Iovinelli was a professional. I would refer he and his company to any friend interested in a Pool or Spa.. Thank you and a have a great 2017!!

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Tony Iovinelli

Best Service and stand behind there work

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Nick Davis

As a loyal customer for four years, we have been pleased with Blue Escapes, as they have attentively serviced our pool needs quickly and attentively. Friendly staff are willing to detail procedures and any questions my wife or I have …

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Response from business owner

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Dan Tucker

We are the manufacturer of the Chlorine Genie units. Thease units are sold to Stocking Distributors through out the country. Blue Escapes Pool and Spa have bought and installed a number of our units. Their staff and installation people are …

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Response from business owner

Great news, Dan! Thank you for your positive review. We really appreciate it.

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Angelo Rodriguez Jr

Excellent company to work with and Bob (the owner)is very knowledgeable and helpful. Thumbs up!

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Mike McDonald

Extremely happy with the work. Pool equipment was setup in a very organized and impressive layout. Design choices came out even better than expected. Thanks B & L!!

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Nick Weidenkopf

We had yellow algae growing in the poll. The pool guy did not completely brush the wall and seat on Tuesday. On Friday the algae was back BLue Escapes was closed for the weekend. Could not swim in the pool on Memorial Day weekend. But they …

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Response from business owner

Unfortunately we were at fault in this case. We are taking immediate action to correct this issue. We were unaware of the issue until this review was posted. We respond to all urgent issues, regardless of Holidays if we are notified via email or text. Our Service Manager is taking steps to make things right with our client.

via Google
Hector Guzman

Fair prancing and excellent work

Response from business owner

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Peter Groves

Blue Escapes did a great job removing our pool and decking quickly and efficiently. I highly recommend them for their professional, can-do attitude and competent execution.

Response from business owner

Hi Peter, Thanks for the positive review.

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Gary Leveling

I have been very pleased with Robert, the owner. Whenever I have had an issue, he is right on top of it. My pool pump went and he had a new one the next day! Thanks, Blue Escapes Pool & Spa

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John T Atkinson

Good people...they are there when you need them.

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Barbara Bagley

We had some substantial pool renovation done, including deck and waterfall. Bob was very helpful and provided a reasonable quote. Work was finished on time and with professional workmen. would use him again for any pool work.

Response from business owner

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We love our pool redo.
 

Thanks for all your work and guidance.
 

Patty & David


As a loyal customer for four years, we have been pleased with Blue Escapes, as they have attentively serviced our pool needs quickly and attentively. Friendly staff is willing to detail procedures and any questions my wife or I have regarding our pool and equipment. Their online technology with reporting the services they have completed is an example of their efficiency and quality they seem to continually strive to maintain with clients. Very satisfied.

 

Nick Davis


“We are the manufacturer of the Chlorine Genie units. Thease units are sold to Stocking Distributors throughout the country. Blue Escapes Pool and Spa have bought and installed a number of our units. Their staff and installation people are knowledgeable and the reports we are getting back from pool owners has been positive about the Genie and Blue Escapes Pool and Spa.”

 

Dan Tucker


Extremely happy with the work. Pool equipment was setup in a very organized and impressive layout. Design choices came out even better than expected. Thanks B & L!!”

 

Mike McDonald


Excellent company to work with and Bob (the owner) is very knowledgeable and helpful. Thumbs up!”

 

Angelo Rodriguez Jr


“Blue Escapes did a great job removing our pool and decking quickly and efficiently. I highly recommend them for their professional, can-do attitude and competent execution.

 

Peter Groves


We had some substantial pool renovation done, including deck and waterfall. Bob was very helpful and provided a reasonable quote. Work was finished on time and with professional workmen. Would use him again for any pool work.

 

Barbara Bagley


These guys are great. I use them for weekly cleaning, chemicals and bi-annual DE filter cleans and they keep my old creaky pool in the best condition possible. While I pay more than I used to, it’s worth the money to have it done right. I even get to visit with the pool man every so often and bring him up to speed on some of the idiosyncrasies of my pool, and he has been understanding and accommodating. I hope he is around a long time as he is the best!

 

“I can’t speak to repairs as I tend to do most of that work myself.”

 

Richardson, TX


Good people…they are there when you need them.

 

John T Atkinson


Fair prancing and excellent work.

 

Hector Guzman


GREAT COMPANY! They where able to tell me others ways of doing my repairs. Which helped me save money from what other pool companies wanted to charge me. I am very pleased with them and I am going to call them on all future problems I have with my pool.

 

Gary L. in Wylie, TX


“Anytime I have ever tried to contact them, they get back to me quickly with answers.”

 

Kinbur B.


I am very pleased I have used them for years. The technician is John; he spends a lot of time and does an outstanding job.

 

Bill G.


Words can’t describe how happy we are with the updates to our pool. Bob and Leta were a joy to work with. I will not hesitate to recommend Blue Escapes to anyone for any type of pool work.”

 

Glenn Ward


Was really happy with my interactions with Bob and other folks. I especially enjoyed discussing options with Bob, who I think was very committed to making sure things were done right and the pool and equipment was in best possible condition.”

 

Brian Metteer


“These guys are great! They know their stuff and are great at responding quickly. They are also completely transparent with the cost. No hidden anything. They’ll walk you through the payment and any technical issues they find. Couldn’t recommend them more.”

 

James Matthew King


They know the pool business. Honest.

 

Mary Encinia